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OUR PRIVACY POLICY

What Smart Footprints collects and why

WHAT DATA IS COLLECTED?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, reviews, recommendations, and personal profile.

HOW WE COLLECT INFORMATION

When you visit our site and complete a contact form our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons related to that correspondence.  These details will also be stored in our customer relationship management system to ensure we can provide a consistent high quality customer service experience.

HOW WE COMMUNICATE WITH WEBSITE VISITORS?

From time to time we will provide updates via social media and directly to your email address or mobile (e.g. email, text message, etc.,) on relevant marketing campaigns, promotions, posts on thought leadership and general updates.

 

We will allow visitors to subscribe to receive these, each update has an option to unsubscribe at any time.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Services or Partner Agreement, applicable national laws, and any other agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

HOW WE USE COOKIES AND OTHER TRACKING TOOLS

We track visitors to our website to determine the relevance and value of our content and to provide and guide future content.  We use Google Analytics to collect and store information.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

HOW CAN SITE VISITORS WITHDRAW THEIR CONSENT?

If you don’t want us to process your data anymore, please use our contact us form to let us know, along with your personal details (full name, email address, mobile and/or fixed line) so that we can confirm.

WHO TO CONTACT US REGARDING OUR PRIVACY POLICY?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via our contact us form on this website.

PRIVACY POLICY UPDATES

Smart Footprints Pty. Ltd. reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.